Everything BEYND hears, knows and does.
Our core capabilities. One unified feed. Built on a single principle: the truest record of your business is the one your customers give you themselves.
Hear every word, in every language, the moment it’s spoken.
Streaming transcription with speaker labels, timestamps, language detection, profanity masking and PII redaction out of the box, in 32 languages, at sub-400ms latency.
- 32 languages, including Hebrew, Arabic and Russian
- Real-time and post-call processing
- Word-level confidence scoring
- Custom vocabulary for your products and business terms
Score the room. Sentence by sentence.
A continuous tone curve across every call. Frustration spikes flagged live; recovery moments tagged for coaching. Emotion labels: confusion, urgency, joy, escalation.
- Positive / neutral / negative + arousal
- Live alerts on negative spikes
- Per-customer mood arc across calls
- Speaker-separated curves
A weekly digest for every agent.
Every call measured against the same framework: empathy, script adherence, objection handling, talk-to-listen ratio. Auto-generated coaching clips, pulled from the rep’s own best moments.
- Per-agent weekly email
- Compared to top performers
- Auto-curated training clips
- Self-review tools
Recaps in your CRM before the line drops.
A one-screen brief: who, what, why, and what’s next. Delivered straight into Salesforce, HubSpot, Zendesk, or wherever your team keeps its source of truth, the moment the call ends.
- Action items with owners + dates
- Auto-drafted follow-up email
- Quote pulls + timestamp links
- Topic + intent tags
Workflows that follow what was said.
Triggers based on what actually happened in the conversation: a topic, a sentiment shift, a missed script line. Actions flow into Salesforce, HubSpot, Slack, Notion and 40+ more. No glue code required.
- Visual workflow builder, no code required
- Webhooks · REST · GraphQL
- Signed events + DLQ
- 40+ pre-built integrations
Audit-grade evidence on every word.
Required disclosures, banned phrases, regulatory script lines: all checked on every conversation, time-stamped, and logged. Pre-built rule packs for MiFID II, FINRA, TCPA and HIPAA.
- MiFID II · FINRA · TCPA · HIPAA
- Custom required scripts
- Time-stamped violation logs
- Audit-ready exports
Prompts to your reps mid-call.
The missed objection. The skipped script line. The recovery move that worked last quarter with a similar customer. BEYND surfaces it to the rep’s screen at the exact moment it matters.
- Battlecards on competitor mention
- Objection responses, contextual
- Script reminders, live
- Self-coaching for agents
Customer raised pricing pivot to ROI calculator.
Required: identity verification phrase.
Competitor mentioned. Q4 reporting beats Gong by 14 days.
If your team uses it, BEYND speaks to it.
Phone systems, CRMs, BI tools, dialers, ticketing, messaging. Two-way sync: summaries, action items and quotes flow straight into the right record, after every call, automatically.
- Two-way CRM sync
- One-click connectors
- Custom Zapier & Make recipes
- Public REST + GraphQL API
באמת אמרו.">Hear what your customers actually said.
A 20-minute pilot. Our demo data. One team to start.